PRIVACY POLICY

Our contact details

Name: CHAORDIC LIMITED (We, Our, Us)

Address: SINNELS FIELD, CHIPPING NORTON, OX7 6EJ

Email: privacy@chaordic.co.uk

Date of this notice: 5 August 2021

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

All of the personal information we process is provided to us directly by you during the registration process.

We use the information that you have given us in order to secure your account.

We do not share this information with any other organisations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting privacy@chaordic.co.uk

How we store your personal information

Your information is securely stored in the UK.

We keep personal information for 3 years. We will then dispose of your information by anonymising all personal identifiers and deleting backups.

Website useage tracking

We want to process as little personal information as possible when you use our website. That's why We have chosen Fathom Analytics for our website analytics, which doesn't use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA and CCPA. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and We have no way of identifying you. As per the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics' website.

The purpose of Us using this software is to understand our website traffic in the most privacy-friendly way possible so that We can continually improve our website and business. The lawful basis as per the GDPR is "f); where Our legitimate interests are to improve Our website and business continually." As per the explanation, no personal data is stored over time.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@chaordic.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@chaordic.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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